If you or a loved one is experiencing a physical health emergency, please contact 911. For mental health crisis support, call 988.
Crisis Support
& Suicide Prevention:
If you are experiencing an emergency, please call 988.
This website is not for emergency support.
For Existing Telecare Clients:
If you are a Telecare client, please contact your program directly for assistance. Click here to see our program list. Phone numbers are listed on each program’s individual website page.
For Family & Friends of Clients:
Telecare complies with state and federal privacy laws, which limit the sharing of protected health information.
If you are a family member or friend of an existing Telecare client and wish to speak to the client or their treatment team, we recommend that you contact the program where your family member or friend is receiving services. Click here to see our program list. Phone numbers are listed on each program’s individual website page.
You can find a copy of our Notice of Privacy Practices and our complaint and grievance form here.
To Refer Someone to Telecare for Services:
Each Telecare program has its own specific admission criteria and referral process. If you would like to refer someone to services or get assistance yourself, please:
Visit our list of Telecare programs
Contact the program you are interested in directly.
Each program page has a phone number and address listed.
The staff at each program will be the best resource to help you understand
the referral process or help connect you to alternative local resources.
Job and/or Recruiting Inquiries
Work Verification
To verify employment for a Telecare staff member, please contact:
The Work Number (www.theworknumber.com)
1-800-367-5690
Telecare’s employer code is 17062
Media / PR Inquiries
Contact Telecare’s communications team:
Voice message: 510-842-5169
communications@telecarecorp.com.
Landlord & Housing Partnership Opportunities
Telecare community-based programs are looking to partner with housing providers regionally (by state, county or city) to develop safe, affordable and quality housing opportunities. Telecare is looking for housing partners who have apartments or congregate (shared housing) opportunities that may be made available to an adult population with serious mental illness and other case management and clinical needs.
Please click the form below to contact us. Our team will reach out to you soon!
New Business Inquiries
Please contact Telecare's main phone (510-337-7950) and you will be directed to Telecare's Development Department.
Clinical/RCCS Inquiries:
If you'd like more information about our RCCS, RCM Tool, or related presentations and materials, please email: RCCSusage@telecarecorp.com.
General Information
Telecare
Corporate Office
1080 Marina Village Pkwy
Suite 100
Alameda, CA 94501
P: 510-337-7950
F: 510-337-7969